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Terms of Service

Effective Date: August 3, 2026

These Terms of Service ("Terms") govern your access to and use of the website and services provided by LaunchWe LLC ("LaunchWe," "Company," "we," "us," or "our"). By engaging our services, signing a proposal or statement of work, or using our website, you ("Client" or "you") agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you are authorized to bind that organization.

Where a signed proposal, statement of work, master services agreement, or order (each an "Order") conflicts with these Terms, the Order controls for that engagement.

1. Our Services

LaunchWe provides professional services that may include product strategy, design, software and web engineering, SaaS and platform development, AI systems, brand systems, and growth and lifecycle support. The specific scope, deliverables, timeline, assumptions, and fees for each engagement are defined in the applicable Order. Services are professional services and are not sold as a shrink-wrapped product.

2. Proposals, Scope, and Changes

Estimates and proposals are based on the information available at the time and on the assumptions stated. Any work outside the agreed scope, additional rounds of revision, expedited timelines, or new requirements constitute a change and may require a written change order with adjusted fees and timeline. We are not obligated to begin changed work until it is approved in writing.

3. Client Responsibilities

Timely delivery depends on your cooperation. You agree to:

  • Provide accurate information, materials, access, and decisions in a timely manner
  • Designate an authorized point of contact empowered to approve work
  • Ensure you have the rights to all content, data, and materials you provide to us
  • Maintain your own backups and independently verify deliverables before relying on them in production
  • Comply with the terms of any third-party services used in connection with the engagement

Delays or omissions caused by you may affect the timeline and fees and are not our responsibility.

4. Fees and Payment

  • Fees, currency, and billing schedule are set out in the applicable Order
  • Unless stated otherwise, invoices are due within fifteen (15) days of the invoice date
  • Deposits and milestone payments are non-refundable to the extent work has been performed
  • Late amounts may accrue interest at the lesser of 1.5% per month or the maximum permitted by law, and we may suspend work or access until amounts are paid
  • Fees are exclusive of taxes and of third-party costs such as hosting, licenses, and subscriptions, which are your responsibility unless otherwise agreed

5. Intellectual Property

Upon full payment of all amounts due for an engagement, LaunchWe assigns to you the intellectual property rights in the final deliverables created specifically for you, excluding Retained Materials described below. Until full payment is received, all deliverables remain the property of LaunchWe and any license to use them is suspended.

"Retained Materials" means our pre-existing know-how, tools, libraries, frameworks, templates, and generic components, together with third-party and open-source materials. We grant you a non-exclusive, worldwide, perpetual license to use Retained Materials solely as embedded in your deliverables. Third-party and open-source components remain governed by their own licenses. We may describe the engagement and use non-confidential visuals in our portfolio unless the Order states otherwise.

6. Confidentiality

Each party may receive confidential information from the other. The receiving party will use it only to perform under the engagement, protect it with reasonable care, and not disclose it except to personnel and contractors with a need to know who are bound by confidentiality. This does not apply to information that is public, independently developed, or lawfully obtained without restriction, or where disclosure is legally required.

7. Warranties and Disclaimers

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Limited defect-remediation terms are described in our Warranty Terms.

EXCEPT AS EXPRESSLY STATED, THE SERVICES, DELIVERABLES, AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, LAUNCHWE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DELIVERABLES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT THEY WILL MEET REQUIREMENTS NOT SET OUT IN THE ORDER. WE ARE NOT RESPONSIBLE FOR THE AVAILABILITY, PERFORMANCE, OR ACTS OF THIRD-PARTY PLATFORMS, PROVIDERS, OR MATERIALS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. LAUNCHWE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO AN ENGAGEMENT WILL NOT EXCEED THE FEES PAID BY YOU TO LAUNCHWE FOR THAT ENGAGEMENT DURING THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND ARE A FUNDAMENTAL BASIS OF THE BARGAIN.

9. Indemnification

You will defend, indemnify, and hold harmless LaunchWe and its personnel from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your content or materials, your use of the deliverables, your violation of law or third-party rights, or your breach of these Terms.

10. Term and Termination

Either party may terminate an engagement for material breach that remains uncured for fifteen (15) days after written notice. Upon termination, you will pay for all services performed and costs incurred up to the termination date. Sections relating to payment, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law survive termination.

11. Third-Party Services

Deliverables may depend on third-party platforms, APIs, hosting, and open-source components. These are provided by their respective owners under their own terms, and we do not control them. You are responsible for maintaining your own accounts, licenses, and subscriptions. We are not liable for changes, outages, deprecations, or acts of third parties.

12. Force Majeure

Neither party is liable for delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including acts of nature, outages, cyber incidents, labor disputes, or governmental action.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Indiana, United States, without regard to conflict-of-laws principles. The parties will first attempt to resolve any dispute in good faith. Any unresolved dispute will be subject to the exclusive jurisdiction of the state and federal courts located in Indiana, and each party consents to that venue. Any claim must be brought within one (1) year after it arises.

14. General

These Terms, together with the applicable Order, are the entire agreement between the parties and supersede prior discussions. If any provision is held unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. We may update these Terms, and the version in effect when your Order is signed governs that engagement.

15. Contact Us

Questions about these Terms can be directed to:

LaunchWe LLC

  • Address: 527 Broadmore Est., Goshen, IN 46528, United States
  • Email: hello@launchwe.com
  • Phone: +1 (463) 291-1101