Privacy Policy

Effective Date: August 3, 2026

LaunchWe LLC ("LaunchWe," "Company," "we," "us," or "our") designs and engineers bespoke software, web platforms, SaaS products, AI systems, and brand and growth programs for its clients. We take the protection of personal data seriously. This Privacy Policy explains what information we collect, how we use it, the safeguards we apply, and the rights available to you when you engage our services or interact with our website at launchwe.com.

This Policy applies to prospective, current, and former clients, their authorized representatives, website visitors, and applicants. It does not govern personal data that we process solely as a service provider on behalf of a client (for example, end-user data inside a product we build), which is governed by the applicable client agreement and Data Processing Addendum.

1. Information We Collect

We collect only the information reasonably necessary to scope, deliver, support, and improve our services, and to run our business responsibly.

1.1. Information You Provide

• Identity and contact details (name, business name, role, email address, phone number)
• Project information you share during discovery, scoping, and delivery (requirements, briefs, assets, credentials you choose to disclose)
• Billing and transaction details (billing contact, purchase order, tax identifiers, payment records)
• Communications with us (email, messages, call notes, support requests)
• Recruitment information if you apply to work with us (CV, portfolio, references)

1.2. Information Collected Automatically

• IP address, approximate location, and device and browser characteristics
• Pages viewed, referring source, and interactions on our website
• Date, time, and duration of visits
• Cookies and similar technologies (see Section 7)

1.3. Information From Third Parties

We may receive information from your organization, from partners who refer you to us, and from analytics, hosting, and payment providers that support our operations. We do not purchase personal data for marketing purposes.

2. How We Use Your Information

We use personal data for the following legitimate purposes:

• Responding to inquiries and preparing proposals, estimates, and statements of work
• Delivering, managing, and supporting engagements, including project communication and access provisioning
• Invoicing, processing payments, and maintaining financial and tax records
• Providing maintenance, warranty remediation, and technical support
• Operating, securing, and improving our website and services
• Complying with legal, regulatory, and contractual obligations
• Sending service updates and, where permitted, marketing communications you may opt out of at any time

Where required by law, our legal bases for processing include performance of a contract, our legitimate interests in operating and growing our business, compliance with legal obligations, and your consent where applicable.

3. Service Providers and Subprocessors

We do not sell or rent personal data. To deliver our services we rely on a limited set of trusted providers, each bound by contractual confidentiality and data-protection obligations. Categories include:

• Cloud infrastructure, hosting, and content delivery providers
• Payment processors and financial institutions
• Communication, productivity, analytics, and error-monitoring tools
• AI and model providers used to build or operate client solutions
• Professional advisors such as accountants, auditors, and legal counsel
• Authorities or third parties where disclosure is required by law or to protect our rights

Representative providers we may use include Amazon Web Services, Vercel, Cloudflare, GitHub, Stripe, and OpenAI. The specific subprocessors for a given engagement are documented in the applicable client agreement.

4. Data Security

We apply organizational and technical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, and loss:

• Encryption in transit (TLS) and, where appropriate, at rest
• Access on a least-privilege, need-to-know basis with strong authentication
• Secrets management and separation of production and non-production environments
• Logging, monitoring, and regular review of security controls
• Confidentiality obligations and security awareness for personnel and contractors

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. If we become aware of a personal-data breach that affects you, we will act promptly and notify you as required by applicable law.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, to provide continuity of support and warranty, and to comply with legal, accounting, and reporting requirements. When data is no longer needed, we delete it or irreversibly anonymize it. Financial records are retained for the period required by applicable law.

6. Your Rights

Depending on your location, you may have some or all of the following rights regarding your personal data:

• Access: obtain confirmation of processing and a copy of your data
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion where no overriding legal basis applies
• Restriction and objection: limit or object to certain processing
• Portability: receive your data in a structured, machine-readable format
• Withdraw consent: where processing is based on consent, without affecting prior processing
• Non-discrimination: exercise your rights without receiving lesser service
• Complaint: lodge a complaint with a competent supervisory authority

To exercise any right, contact us using the details in Section 11. We may need to verify your identity before responding and will reply within the timeframe required by applicable law.

7. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working, remember preferences, and understand aggregate usage so we can improve. You can manage or disable cookies through your browser settings; some features may not function properly if certain cookies are disabled. Where required, we request consent before setting non-essential cookies.

8. International Data Transfers

We are based in the United States, and your information may be processed in the United States and in other jurisdictions where we or our providers operate. Where personal data is transferred across borders, we rely on appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, to protect it consistent with this Policy and applicable law.

9. Children's Privacy

Our services and website are directed to businesses and are not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised version with an updated effective date and, where changes are material, provide additional notice. Your continued use of our services after the effective date constitutes acceptance of the updated Policy.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy or your personal data, contact us:

LaunchWe LLC

• Address: 527 Broadmore Est., Goshen, IN 46528, United States
• Email: hello@launchwe.com
• Phone: +1 (463) 291-1101
• Business Hours: Monday-Friday 9:00 AM-8:00 PM, Saturday 10:00 AM-6:00 PM (EST)

We aim to respond to all privacy inquiries within 30 days.